Research Statement

My intellectual foundation is formed by the disciplines of Computer Supported Cooperative Work (CSCW), Human-Computer Interaction (HCI), Sociotechnical Systems, Social Informatics, and Social Shaping of Technology. I connect these disciplines to the research communities of Consumer Health Informatics, Participatory Medicine, Health Informatics and Health Information Systems. My research focuses on the use, design, and consequences of digital health technologies. For example, my dissertation investigated the patterns, processes, and practices of patients use of a personal health record in supporting their health and well being. Outputs of this research include design documents, quality improvement, informing technology and information system development, policy recommendations, development and clarification of sociotechnical process models and improvement and promotion of patient-centered care at the personal, organizational, and policy levels. As a researcher, I value interdisciplinary collaboration and multi-methodological quantitative and qualitative approaches to both data collection and analysis.

Current and Previous Research Projects

I have had the good fortune to work on many interesting projects with amazing people from a variety of disciplines. Here is an archive of those projects with some background and resources.

Project title: The Future of Healthcare: Computerisation, Automation, and General Practice Services
Timespan: Summer 2016 – present
Role: Post-Doctoral Researcher
Funder: The Health Foundation UK Award #7559
Project Website
Description: The project seeks to understand, evaluate, and eventually identify probabilities for automation of the many tasks that occur in general practice services. This project involves two phases. The first is designed to underpin latter computational models and algorithms with qualitative data from observations, interviews, document collection, video, and ethnographic fieldwork in multiple general practice surgeries across England. The second phase uses these qualitative data to develop quantitative models to describe each tasks automation probability or how likely a task is to be automated.

Project title: National Digital Infrastructures for Healthcare: A Comparative Case of Estonia’s and the United Kingdom’s Healthcare Infrastructure
Timespan: March 2017 – June 2017
Role: Researcher
Description: A project for the University of Oxford Cyberstudies Programme and published in a series of working papers in the Department of Politics and International Relations. This project was funded by the European Social Fund. The project looks at the national infrastructure in Estonia called X-Road, and the healthcare infrastructure in the United Kingdom. Both cases focus on the use and role of health data within the respective infrastructure. I analyze each case using seven classifications of infrastructure.

Project title: CYCLES(6): Cycles of Your Cognitive Learning, Engagement, and Schema
Timespan: Summer 2015
Role: Research Assistant
Funder: IARPA Solicitation# IARPA-BAA-11-03
Description: This project is a series of Serious Games designed to train intelligence analysts to recognize, discriminate among, and mitigate six cognitive biases. Multiple experiments and gameplay sessions were conducted and I assisted with data analysis of gameplay log data and performed multivariate data transformation, statistical analysis, and correlations of research hypotheses.

Project title: Nomadic Workers & Mobile Knowledge Work
Timespan: Summer 2015
Role: Research Assistant
Funder: NSF Early-concept Grants for Exploratory Research (EAGER) Grant
Description: This study looks at mobile knowledge workers, a specific subset known as digital nomads, and their use of digital infrastructure. For this project I gathered and developed data sets on population workforce mobility. Wrote analysis report of multiple data sources synthesizing findings.

Project Title: Virtual Organizations as Sociotechnical Systems: Documents & the doing of Science
Timespan: Fall 2012 – Summer 2017
Role: Research Assistant
Funder: NSF Directorate for Computer \& Information Science \& Engineering under Division of Advanced Cyberinfrastructure Grant #1221945
Project Website
Description: Working on this project since its early inception, this research looks at how social scientists collaborate when the team is distributed. The project focuses on the digital infrastructure, documents, and practices that make science happen. I am responsible for project management, meeting minutes, and coordinating research team. Being involved with this project I have also helped to develop a novel method for studying scientific digital infrastructure. Also performed mixed methods data analysis, including iterative qualitative coding. Developed and deployed surveys.

U.S. Department of Veterans Affairs (Syracuse, NY)
Timespan: 2011 – 2016
Role: Health Science Specialist
Description: I have supported multiple projects at the VA. Relevant skills they involve include performing analysis of Computerized Patient Record System (CPRS) data. Including cleaning and preparation of large quantitative data sets for behavioral telehealth program. Other projects include the development of a computational personal health record ontology. Extensive literature review of consumer health record system health outcomes. Developed and maintained shared collaborative research article repository. Independently conducted a quality improvement project.

Project title: Medical Pictogram Text Evaluation Using Collective Intelligence
Timespan: Fall 2011 – Spring 2012
Role: Research Assistant
Description: This project identified health literacy problems in medical pictograms found on pharmaceutical prescriptions and other patient treatment directions. Developed a research design using Mechanical Turk and organized experiments. Assisted with data analysis \& interpretation. Provided additional insight and interpretation of the data through inductive coding.

Project title: Analytic Skills Assessment of Teaching Materials
Timespan: Fall 2010 – Spring 2011
Role: Research Assistant
Description: Performed a gap analysis of teaching criteria to propose a new university course. Conducted interviews to inform the development of a survey. Analyzed syllabi and teaching materials in support of course development.

Project title: Syracuse Student Sandbox: Virtual Teams and Technical Entrepreneurship
Timespan: Fall 2010 – Spring 2011
Role: Research Assistant
Description: This project studied college entrepreneurs and how these high performing teams worked virtually. I completed content analysis, codebook development, and inductive coding of interview transcripts. Also independently carried out additional quantitative data analysis and model creation from findings.

Sandia National Laboratories (Albuquerque, NM)
Timespan: Spring 2008 – Spring 2010
Role: Research Assistant
Description: I primarily worked in the Cognitive Systems organization and gained experience collaborating with many other scientists and technical staff across the laboratory. Facilitation of experiments in computer lab. Research experience gained includes design of research methods, experiment protocols, and measurements. Quantitative and qualitative data analysis and interpretation. Research report write up, contribution to internal technical documents, and coauthoring of white paper proposals. Assistance with deliverables for several government organizations. Creation of design and development documents. Serious video games design, development, and evaluation.
Associated Grants:
1. Technologies for Accelerated Continuous Learning (TACL): Funded by U.S. Army Research, Development, and Engineering Command (RDECOM).
2. Lab Directed Research and Development (LDRD): Funded by Sandia National Laboratories.
3. Verification & Validation of Human Social Cultural Behavioral Modeling: Funded by Office of the Secretary of Defense (OSD).

Center on Alcoholism, Substance Abuse & Addictions (Albuquerque,NM)
Timespan: Spring 2008 – Spring 2010
Role: Research Assistant
Description: My experience at this research and public health campaign center I worked in the area of DWI prevention. As a research assistant I had the opportunity to practice participant observation methods and fieldwork in a wide variety of settings. Conducted structured recorded interviews. Ran HCI usability and user experience data collection and analysis tests. Responsible for database creation and maintenance.
Associated Grants:
1. Web-based Responsible Beverage Service Training: Funded by the National Institute of Health (NIH) Grant# R01 AA014982-01.
2. Web-based Substance Abuse STD/HIV Prevention: Funded by the National Institute of Health (NIH) Grant# R01 DA018575-02
3. University of New Mexico Interdisciplinary HPV Prevention Center: Funded by the National Institute of Health (NIH) Grant# U19AI084081-01
4. Gambling Accountability and Transparency Assessment: Funded by the State of New Mexico Department of Health

Project title: Healthcare Policy Information Source Preferences of New Mexico State Legislators
Timespan: Fall 2009
Role: Research Assistant
Description: Funded by the Robert Wood Johnson Foundation (RWJF) to investigate what sources New Mexico Legislators use to obtain healthcare information. Assisted with design of research protocol to target recruitment methods to specific population. Conducted and wrote comprehensive literature review. Design and programming of online survey, analysis and interpretation of survey data.